Can I ride in the truck??
Margaret Weathers • December 15, 2022
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Can I ride in the truck to the unload?
I honestly get this question more than you think!
The short answer is no.
The long answer is no, because insurance companies don't like that and there probably isn't any room in the cab of the truck anyway. And have you ever tried to get into the cab of a moving truck? The step is a big step!
And you REALLY REALLY can't ride in the cargo area. REALLY.
Have I ever gotten a call from my lead to say that this sweet elderly lady has to get on the TARC to get to the unload? Yes.
Have I gotten into my car and driven to the load to get this sweet lady and drive her to the unload? Yes. But I am really not supposed to.
Insurance just doesn't like all that. If we were to get in an accident while en route, it would be horrible and in this litigious society, I would likely get sued because some people are always looking for a payday.
So as much as we would love to be able to help in these situations, we are truly limited in what we can do. It's best to have a family member or friend drive you if you don't or can't drive. Uber or Lyft are also very viable options right now.
HOW DO I FILE A CLAIM? We have an internal process for handling claims. The best thing you can do to protect your interest is to document via writing and photos as much as possible. Keep all packaging etc.
MOVING DURING THE HOLIDAYS Moving during the holidays is never ideal, but life does not take a break for our personal celebrations. While we do not move on Christmas Day, we will accommodate other days as necessary.
There are items that you may need immediately upon arrival at your new home. To keep track of it, we recommend getting a clear tote and putting it in your car. These are things like medications, next day work clothes, remote controls to tvs etc.
WHAT HAPPENS TO THE SCREWS FROM MY FURNITURE? Many times beds and other furniture items are assembled with screws or other hardware. We recommend that you have some sealable baggies available to put them in and label them per item (kind bed, queen bed, Mary's bed, Tommy's dresser mirror screws) and so forth.
DO WE MOVE HOT TUBS? We do move hot tubs, but much like safes, we need to know all the details at both locations as well as it needs to be disconnected and empty prior to our arrival.
WE DON'T WORK ON THANKSGIVING SO THAT OUR EMPLOYEES CAN ENJOY THEIR TIME WITH THEIR FAMILIES!! ENJOY YOUR FAMILIES!!
DO YOU MOVE SAFES? I get this question a lot. And yes, we do. But we need to know a lot more about the safe than, "it's heavy"!! Make/brand Model Height Weight Depth Stairs at load address? Stairs at unload address? Going over grass at either address? Will it be empty? Does the door come off? Basically I need to know everything about it so that I can plan and have proper resources.
DO YOU MOVE MOTORCYCLES? We can accommodate moving motorcycles both locally and long distance however we need to schedule this appropriately and well in advance.
DO YOU MOVE INTERNATIONALLY? We do not do international moves but we can prepare the items for shipping for you.
HOW DO I PAY FOR MY MOVE? We take most methods of payment. If paying with credit or debit, that can be provided to the office the day before. If it is to be invoiced, that needs to be approved in advance. If paying with cash, that will need to be discussed in advance as well.
